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. I recently replaced the spokes in one for a customer and after stripping the hub and freehub, everything inside was still perfect!

But you can still get pretty much any spares for them, so if a refund doesn't work out and the rim isn't too worn you could maybe rebuild the wheels!

I hope that was helpful!

Sorry for hijacking the thread a little, but I'm interested to know if you used the existing nipple supporting plates? I have a pair of 16h rims that I need hardware for, searching high and low but no avail.

To the OP - best of luck with getting your bike going or getting your money back, whichever way it goes