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Interesting, how did you do it?

Aha yes it was Winston that I spoke to

Ok thanks for that. I haven't had a respray in years. What does that cost these days?

This is interesting, looks like replacing half the rear triangle would be like 2-300 quid... And that's before the respray

Surly's aren't cheap to us normals you know. To me a 600 quid frameset is enormously expensive. But point taken - you're a baller and you have better bikes than me

Thanks for all the input everyone. Here's an update for those now invested...

Full refund for bike and shipping has arrived from the retailer.

Retailed said it would cost them 275usd to ship it back, so can I please just bin it for them.

Absolutely, sure I can!

Now DHL are trying to get me to pay the 120 odd quid for import tax, but obviously after an argument they'll waive that.

I phoned round a few bike shops and got some recommendations for frame builders. Someone at Brixton Cycles recommended a builder called Verohna Frameworks which, it transpires, are in Hither Green. Right round the corner. Spoke to the guy and he's gonna have a look on Monday.

I don't mind paying good money to have it corrected, because as some have said I'd still be in the green. Who cares if I don't have a frame warranty, I didn't pay for the frame!

I was really hoping the repair would be a bending job though, I'd be disappointed to have to dip and respray such a beautiful frame...

Will update again on Monday

No thanks mate. Selling to fund another build

Now moved to eBay, so no longer for sale here.

Top bants, I'm sure

Yeah ultimately this is important thing, especially as the bike I'm building is going to be carrying a child seat

Thanks for your thoughts everyone. Just for clarity the retailer is refunding me all the money and all the shipping, but they've also intimated that depending on how much return shipping is going to cost them, they may not want the frame back...

So essentially I might be getting a bent frame for free, so if there is a route to go down to have the frame corrected, even if it involves paying a professional, I'm interested in exploring it...

There was some sort of plastic thing between the dropouts that is shattered to pieces

Surprisingly pretty well, no noticeable damage to the outside at all. Big surly box

Positive, I like it

And one more...

Pics...

Also after weeks of waiting my shiny pink Surly Straggler frame finally arrived all the way from Seattle... And it's hella bent!

The drive side rear triangle is basically bent inwards so that the rear spacing is about half what it should be. The threaded dropout adjustor thing is also totally bent...

Obviously I'm getting a refund, but just out of curiousity anyone ever bent something like this back? Or does anyone know of a bike shop that is good at bending steel?

Got the new fatties on and they fit fine. Had to fiddle with the brake caliper a bit but nothing major

https://www.lfgss.com/conversations/353247/#comment15515135

Price drop to 750

Price drop to 675

Yes

Yeah but...

Interesting. I mean I can't pretend that there's any 'need' to change the tyres at all...

Haha like your thinking