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Just to reiterate, Jason^ is a top bloke and did a great job on the packing and isn't at fault here. Don't want anyone to pick things up the wrong way and damage his rep.
The carbon looks fine. I think getting a new cup put in is the sensible solution if Parcelforce don't wanna know. Getting it out and getting a new one in will be the tough thing. I highly doubt there are many carbon specialists in Dublin let alone any that have dealt with carbon bicycle frames. Hopefully I'll have a reply from Planet X tomorrow.
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Was looking it over with my old man and he brought up the idea of assembling a front end on as normal and then cranking down on the top cap, in the hope that the force bringing everything together will push the headset bearing down into the cup and force it to be seated there. I told him it was a ham fisted idea, but i think it could possibly work. Or fuck up the bearing, or the cup, or the frame, or all three. Thoughts?
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So I took delivery of this Planet X Stealth Pro Carbon from KingSwann2013(formerly KingSwann) and I was delighted with it, it was, as described, in excellent condition all round. Jason did a great job packing it too.
Only when I went to mount the forks today did I notice that the top integrated headset bearing wouldn't sit in its cup. On closer inspection, the cup has been bent slightly inwards away from the headtube as you can see in the pics below.
This is my first forage into carbon framery but I'm guessing these cups are just bonded into the frame? The carbon of the headtube appears to have retained its circularity, a cup could probably be sourced i'd imagine and replaced, would probably need seeing to by a carbon expert I'd imagine. I'm going to email Planet X with pics and get their advice, Jason shipped the frame insured with Parcelforce so I think it's well possible that I may have to go down the route of an insurance claim.
Has anyone had a problem like this before with their carbon frames? Anyone dealt with insurance claims with Parcelforce? As per usual any insight is greatly appreciated.




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nowt wrong with novatec.