I was in Condor recently and I decided I'd treat myself to a decent shoulder bag. I'd read it was a good idea to mention discount and LCC card ownership first which I did. I was told it was no problem. I decided I'd go for the more expensive Chrome brand as after 10% discount it wasn't too bad. (I was acting on impulse and am aware there are cheaper deals out there online). At the counter they were chatty and helpful and then the discount card came out. Exactly the same excuse as first mentioned. Aparently the mark up isn't that great. Yeah right. I bet they're easily doubling their money on a cheap to produce bag. I was taken aback and asked what was the point of offering discount if you don't give it.
"We do but not on Chrome stuff. It's hard to get and sells out straight away."
I guess that's way they had tons of the stuff downstairs!!!
Shame really as I still like Condor. They shouldn't rely on guaranteed sales from rich city folk. One day they might just wish they'd encouraged more sales.
Bricklane are great when you get talking but discount isn't a word the owner understands. I did get 50p off a new wheel set! However I asked if I could use their tools and was able to sit outside all day in their work yard. In fact, I converted my whole bike to fixed! That was kind of them.