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Hey guys,

Thank you for the answers. It was paid with a debit card, but ot with mine. At that point i didnt had money in my account, so my friend paid for it . The problem is his schedule and that he didnt make the time to call to the bank to speak with them about the section 75 thing.

Finally they did replay, aftery posting and reposting (because they were keep on deleting it) the same message on their FAcebook page and they said that they will make the refund and will send me a confirmation over the email.

If nothing will happened during the next days my firend will initiate the chargeback scheme.
What it bother me so much was that they kept on saying that they are a small family business and they are loosing the money because they didnt receive the item. They didnt look to understand that i am also loosing the money that i paid for something that i didnt get.

Anyway, thank you for your help and be careful if you order something from Magicshine, they are using Hermes as a courier so they might fuck it up.

Adrian

Coming with an update.

Hermes lost the parcel. It was returned to MagicShine on 21st of May, but they didnt recevied by today because it got lost on the way.

Now MagicShine is not responding to my emails and the phone thats on their contact page is not working.

Any sugestions on what i can do ?
Except the bank which i will call on tomorrow.

I was thinking the same, but it looks that's not how the things are working with them

That was my point also in the last email I sent to them, but they didn't reply to me.
I will try to resolve with the bank.

By the way, Magicshine is the store.

Hermes wasn't my option. This shop works with them, it appears.
But yeah, i can understand why. They courier comes, doesn't leave any card, contact, doesn't call and the next two days comes at the same hour. I sending him messages trough their online support, but he doesn't receives them or doesn't read them. Finally he calls me on the day I left London, after I told them to return the item to the sender.
And all this after I get paid 15 £ pounds for next working day .delivery

Thanks for the answers.
I paid by card so I will try to
contact the bank and then will try to get an answer from the courier, as it still might be their mistake, again.

I feel that the company is disrespectful as I shouldn't wait for such a long time for a refund, nor for repairing something the I didn't cause.
But still I don't feel like I should shame them on public, yet.
Cheers,
Adrian

Hi,

First of all I am asking this here because is a bike related shop. I don't want to mention it yet.

I have a problem with a purchase from an UK based online store . I didn't get the product and I didn't get refunded by now and I am curious what can be done.

On 18th of May I orderd a product and paid 105 £ for it and another 15£ for next working day delivery (I was leaving UK on 21of May and didn't want to have problems with the delivery) but they messed it up and sent it as a normal delivery. It wasn't a problem, as the courier , Hermes, got it on time.

Now the problem starts. The courier comes when I am at work and doesn't leave any card and doesn't try to contact me. This happened for the next 3 days. (I got in contact with Hermes call center, but they didn't do anything) .
On the day prior to my leaving I told the guys form the delivery company ,Hermes, that I want the parcel to be returned to the sender so that I can be refunded.

I didn't receive yet the money and the shop is saying to me that they have the confirmation that the parcel is a the courier, but they won't refund me until they don't get the product.

I've been exchanging emails with them and they told me that the courier has 14 working days to return them the product and they will refund me.
Those 14 days passed a week ago and still nothing, they are still saying that they want first to receive their product and after they will refund me

What can I done as I want to get those money back as soon as possible?

Thanks in advance,
Adrian

Plan carefully your route. The roads can be pretty busy with heavy trucks and is not that nice.
Avoid the E (expres) roads wherever you can.
Try to do the big climbs ( guessing that you want to do Transfăgărășan 7C and Transalpina 67C) during the week when there is not so much traffic.

for 40 i will second dibs

Sorry, I was hoping that is shimano. Glws

Campag wheelset with Campag freehand body?

Okay, I also Pmed you earlier.
Cheers

What's the weight for it(f+f)? And how tall are you? I fear that it might be long-ish for me (178 cm tall).
Also what's the tire clearance?

Dibs on supercorsa

3Rd dibs on Hed

Dibs on 5700 shifters

Looking to sell this Diamant track frame. It doesn't have the original paint nor stickers, but from the geometry and from what that guy from the velodrome (from which I bought it) told me, it s a diamant.
The con of the frame is that the seat post, right under the clamps, it's a little cracked (it can be seen in the picture) and also one of the seat clamps it s welded ( it can be seen in the pictures).
Looking to get 110 £ for the frame. I can send it everywhere in Europe, but you have to pay for the shipment cost. http://s77.photobucket.com/user/Adrian_Hegedus/library/Mobile%20Uploads?sort=3&page=1