Rats. Oh rats!
Not quite London but... Advice welcome. We have been renting a place since October 2020. Generally it's a really lovely and we like it. In May it became apparent the house has a rat problem and has done for years - lots of evidence of gaps in kitchen units foamed up to prevent critters running amok.
Rat guy is now our friend as he's been over to visit so much. Hey Chris 👋. His diagnosis was rats entering the property through the drainage and finding their way behind the kitchen units from there. He wanted to get at the drain cover to get a camera into the drains to prove that's the point of entry - queue lots of back and forth with estate agents contacting landlords contacting estate agents contacting us 'where even is the drain cover we don't know lol' more back and forth. Good game of get the handyman over to pull the floor up to find it, get the rat guy over to get his camera in the drains, rat guy to discover drain cover hasn't been opened in years, get handyman back over to botch opening the drain cover, rat guy to find he can't get in as the opening is botched, rinse repeat a few times... Something about a dodgy drain survey slowing things up that doesn't appear to have actually been done but the certificate exists for.
Until last week where the whole house explodes with blue bottle flies and we call up to be like 'guys it's gross here please get it sorted we're gonna have to leave' with the response 'oh they're just cluster flies lol don't even worry.' So we leave to stay with family since last Wednesday...
Finally rat guy gets his camera in and finds evidence of at least one rat coming and going - he's killed off loads :/. We're currently not living at our house. Estate agents saying they'll recommend annulling the tenancy and letting us loose. (Premiership footballer) Landlord saying 'nah actually, I'll just get it fixed doing a drain survey now'. We say 'we need to know by eop Thurs 25th what the decision is we're working and living badly lol loadsa fun'. So... currently stewing...
I've got contact with the local council private rental guy and have spoken to Shelter - hi Wayne 👋.
As far as I can tell all we've got is it's been an unreasonable amount of time (over 6months) to solve the pest problem but the legal definition of reasonable is undefined. We have a long paper trail and photos to prove. Maybe there's a dodgy drain survey as leverage but haven't actually seen it. We'd like to cut loose and start packing this weekend before we find ourselves packing over Christmas. Worst case is it's being fixed and we have to see out the contract until the break clause which would be April.
How do we win this level? Anyone got the cheatsheet?