ah, thanks so much for the amazing detail :)
This is a service based business, so there's no actual physical product. When someone purchases the service off woocommerce, and we sent out an automated questionnaire, the responses we give is actually the service.
. User buys service off woocomerce > Automated survey sent to user > user fills in questionnaire > we review the questions answered by the customer > we sent client an email with our answers to their survey statements.
The service I'm looking to offer is similar to a Best Man speech service, which is the closest I can find to the service type, but I'm looking to automate it and make it look a little smarter than what's currently being offered.
With this info in mind, would this be the best platforms to use? Here's what I've got in mind:
. Woocomerce for client to pay for service
. Zapier plugin to auto send out the survey using the Survey Monkey
. I review the answers, and type my answers into an already built HTML designed email
Is there an easier/better way of doing this, or something that I'm missing completely?
Thanks so much for your help :)