Bought an item from an online business (not on eBay), paid with PayPal, business took ages to send. Sent cancellation notice. Then they decided to post it.
It arrived, I didn’t need it anymore, filled out returns form on businesses website, returned the item (Royal Mail special delivery). Royal Mail tracking states no one at that address. So item is being returned to me.
Business doesn’t respond to my emails regarding returning the item or a correct address.
PayPal said they can’t help me as buyers guarantee only covers item not being received or not as expected.
What can I do?