Same story again today, 'Just sell me a mech hanger for a Carrera @©$|¥»»%<>, you have one RIGHT?
Me: Go to Halfords if you want one immediately, we special order them and it could take up to a week to arrive. You'll also have to bring in the bike so we can be sure of an exact fit.
'Just sell me one, you re a bike shop and you should have this in stock AND there's a 3 hours queue at Halfords'
Yes, we use Wheel Manufacturing too, some of the hangers have been out of stock for weeks!
Agreed too on the shambles of not following instructions, the left and right on pedals and the tighten this way on the cranks...
Most expensive one was for an Allez with Praxis cranks!