Ah - the scheme run by the tory peer wife of a tory mp, who has been proven to be useless, particularly when involved in technology. I'm sure it'll be fine.
As well as Dido Harding in charge of the app, Serco the company running the scheme is owned by Nicolas Soames' Brother.
Serco the company which exists only to undercut in the bidding phase and under deliver.
They lost the contact for cleaning and catering across the entire NHS Trust I work for. The situation became so acrimonious that the Serco management had the staff canteen painted very dark green on the day they left. Trust estates had to paint it white again over the weekend.