If you already own and have lived in the place, it's different story I think. You know it. Owning a share of freehold will reduce risks from that area. Most agents are terrible. The landlords in my block use agents but end up getting involved with many things or risk losing their tenants. Leaks, repairs, the lot. If you're prepared to be on the end of a phone and can do the paperwork, I would manage it yourself.