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hullian

Member since Mar 2018 • Last active Jul 2020
  • 0 conversations
  • 65 comments

Most recent activity

  • in General
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    A subscription is required to view the full segment leaderboards, but not for the segments and your own times on a ride.

  • in General
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    I thought I would add some details of my own experience with Velodrome Shop.

    My first order (a Miche chainset, bottom bracket, and sprockets) I had no issues.

    However, my second experience (in 2017) was similar to FlowRider's (with the cog). They seem to make a habit of photoshopping pictures and posting misleading descriptions:

    I ordered some Velodrome Shop Coloured Track Wheel Nuts. After receiving them, I sent this email to Velodrome Shop:

    I have just received this order. Unfortunately, the track nuts you sent are not the ones I ordered. You have sent me some Halo alloy axle nuts. The track nuts I ordered are "Velodrome Shop Coloured Track Wheel Nuts". I ordered these track nuts because I wanted plain black track nuts with integral washers and no branding.

    In the item page on your website the "Velodrome Shop Coloured Track Wheel Nuts" are described as "chromium plated steel track nuts" with "integral serrated washers". The Halo track nuts are alloy, and the washers are not integral. In the picture on your website there is no Halo branding. Although I notice the picture on your website is actually a picture of Halo track nuts with their branding removed:

    "Velodrome Shop Coloured Track Wheel Nuts": vs

    "Halo A-Nuts":

    Can you please send me some black track nuts that match the description on your website. If you do not have any "Velodrome Shop Coloured Track Wheel Nuts", then please refund me the price of the track nuts (plus return postage if you want the Halo axle nuts returned).

    The reply (from the famous Michelle):

    You have received the correct product for the item ordered, the only difference is the logo. I am very sorry that the small Halo logo is causing an issue no alternative product is available sorry. It may be possible to colour over the logo with a black marker for aesthetics as the logo is obviously very small but we totally understand if this is not an acceptable solution and will happily email you a freepost returns label so that you can return the item for a refund. Please let me know how you wish to proceed.

    Regards

    Michelle

    To which I replied

    Dear Michelle,

    The product sent clearly does not match the description on your website. It is not the case that “the only difference is the logo”. The axle nuts I received are aluminium rather than steel and have a separate washer rather than an integrated washer. Your suggestion to colour over the logo with a marker is laughable.

    Anyway, please send a freepost label so I can return the item for a refund. Note that I will not be able to return it until I get back from overseas (on the 18th of January).

    So, I was sent a freepost label, and returned the item. When I had not received a refund 15 days after confirmation the item was received, I contacted them again to find out what the delay was.

    Their response:

    We have now located your return and made the refund today, it will be showing back on your account within five working days. Apologies for the delays, there was no documentation with the return so it could not be ascertained which order/customer to refund.

    Thank you for your email, please let us know if you require any further assistance.

    Regards

    Michelle

    Since I had provided my details with the return, I responded:

    I was fairly sure I wrote my details on the shipping label.

    To which there was no reply, though I did receive the refund.

  • in COVID-19
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    I was being (mostly) facetious. In this case the staying overnight (wild camping) is not legal regardless of the Covid-19 rules

  • in COVID-19
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    What is the definition of "place where they are living"? (I did not find one in the regulations, but perhaps there is a definition elsewhere.)

  • in COVID-19
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    The guidance (point 1.12) says:

    "You can travel to outdoor open space irrespective of distance, as long as you can return the same night and do not put others at risk because of services you may need in the time you are away."

    Otherwise, it seems your plan would be following the guidance (as long as you stayed 2m apart, and follow the advice in point 1.9).

    Edit: Actually, reading that again, it says "as long as you can". It doesn't say you should return the same night.

  • in Bikes & Bits
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    I find the Specialized S-Wrap HD Handlebar Tape very good. I have unwrapped and rewrapped it without any issues. The texture is nice and grippy and doesn't get slippery (I ride without gloves).

    Description from Specialized: "It features a diamond texture for incredible grip, as well as a gel backing that pulls double duty. By this, we mean that the gel adds a bit more cushion to the hands, while also helping to absorb road vibration. It also makes re-installation on other sets of bars a breeze. Additionally, this tape is incredibly tough and durable, so you get the Holy Grail of handlebar tape—strong and comfortable."

  • in General
    Avatar for hullian

    Ride with GPS is much better than Strava for building routes. It has many more features than the Strava route builder (including being able to use Google Street View within it).

  • in Bikes & Bits
    Avatar for hullian

    The latest Vigorelli Steel does allow for mounting a rear brake (with internal routing).

  • in Miscellaneous and Meaningless
    Avatar for hullian

    It used to be that all the peanuts were from Australia. It is only very recently they have been also been using peanuts from Zambia (because of drought affecting supply from Australia). So, up until recently, the CO2 from shipping peanuts to NZ for processing would be quite low. The shipping to the UK, is more of an issue.

    Calculating these things is not that easy without a detailed knowledge of the whole supply chain. Pip and Nut, for example, get their peanuts from Argentina, so (when Pic's is using only peanuts from Australia) the total shipping distances probably are not that different (not sure about the volume - one is shipping peanuts, the other squashed peanuts in jars).

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