Yup. Which has seriously curbed my Wiggle buying! I'm now having to think very seriously as to whether I can be arsed with the hassle or expense of returning stuff before I make a purchase.
Used to be, buy whatever you want; anything you don't keep - stick on a royal mail label (for free) and drop it off at the PO on my route home.
Now it's a whole different kettle of fish. If I go to Asda, firstly there's a good chance that shoes, helmets, wheels anything large definitely isn't going to fit in the designated 'returns bin'. Secondly, you have to press a couple of buttons on a touch screen and 'wait' for a member of staff to come and print you a label.
The one time I tried this I looked at the bin and thought, 'this box aint fitting in there!' and then after standing around like a goon for ten minutes just fucked off and went home and paid for a royal mail label.
Obviously the higher ups at Wiggle who struck this fantastic deal with Asda have likely never actually been to an Asda......