After 17 years without a single complaint against me I've finally popped my cherry and got my first 'item not as described'!
The issue is that the item damn well IS as fucking described. Sold a front brake caliper with about 10 photos and accurate description so what could be wrong? thinks I.
The buyer says 'You sent a rear brake; do you have the correct one'?
Now, I haven't owned a rear brake caliper for at least 30 years and unless I really felt the urge to upgrade my turbo trainer bike with said component, I really have absolutely no need for one either.
I tried to explain that the front caliper always has a longer thread. The buyer, in very poor english has responded that 'front brake has shorter thread. Rear brake supplied would have unneeded speaker'. What the fuck?
So anyway, I spoke to ebay and it seems that even though I supplied EXACTLY what I should have done and I don't accept returns, I'm still kind of fucked.
The buyer has gone suspiciously quiet on me so maybe he's realised his mistake.
Either way, ebay have said rather than let the claim lapse and risk him getting a refund and keeping the item, the best thing for me to do is accept the return 'officially' which will put the onus back in him to return the item.
If he doesn't return it, the case will close in my favour. If I DO get the item back, I have to keep my fingers crossed that A) He hasn't fucked with it or B) I get back the same thing!
So, safe to say that generally although there is a chance it'll work out OK, it seems that ebay's system still favours the buyer....