Competitive salary package (£23.000/year - £26.000/year)
Shift work - Day times, evenings and Weekends
40 hours per week
3 month probationary period
Gophr is a delivery tech company that is reimagining same day delivery to make it work better for everyone involved; businesses who need things delivered, their customers, and the couriers delivering to those customers. This is what we mean by great delivery, and this is what drives our vision. To give all businesses access to great delivery and all couriers access to great business.
This role is for experienced courier riders to join Gophr on a full-time basis as a delivery rider. The main responsibilities will include delivering parcels via the Gophr platform whilst also being an ambassador for the brand, using an Urban Arrow XL cargo bike supplied by Gophr.
Deliveries will be performed in an area of Central London, approximately equivalent to London travel zone 3, and focusing on areas within the London congestion charge zone, though longer journeys may be required from time to time.
Deliveries will be expected to be carried out to a high standard of accuracy, including delivering on time and in a safe and professional manner, you will also be expected to maintain the cargo bikes to keep it in working and clean condition and will be required to take the bike into service centres for repairs and maintenance.
Each shift will begin by collecting the bike from either the Gophr office in SE1, or another storage location, which could be in another part of Central London, and may change from time to time and will finish back at the same location for storage or a meeting point for a shift handover.
Within this role you will also be expected to move around various locations, speaking to new and existing users to raise awareness of the Gophr brand as well as collecting and presenting feedback to Gophr around the app functionality, client needs and expectations, and the daily challenges of a courier driver that will help Gophr to improve the services we provide to both clients and delivery drivers.
We are looking for an intrepid and adventurous individual who is friendly, polite and outgoing. You would have a good level of spoken and written English that will enable you to report back to Gophr with accurate and detailed information. You will have at least a year experience working as a delivery driver, either in Same-day, Multi-drop or food delivery, ideally all of the above.
You would have a reasonable technical understanding, with the ability to work well and maintain a smartphone, follow debugging and technical instructions to fix network issues and other such issues as may arise. You may be required to work on a laptop at times so a basic understanding of Microsoft windows as well as word processing and spreadsheet skills are a bonus.
Clear DBS check
25 days holiday plus Bank holidays.
Monthly Wellbeing cash boost
Personal development budget
Quarterly company retreats and parties - weeks and long weekends away
Highly focused on employee wellbeing (73/100 eNPS in 2020, taken a recent hit due to revenue growth - hence why we’re growing the team)
Mental health days separate to holiday
Ideas and feedback driven working environment: ideas come from both internal and external sources, including bonus rewards for successful outcomes
Committed to sustainability: all deliveries were carbon negative in 2020
We’ve gotten where we are to date due to a highly knowledgeable, experienced and solid team of good people who are heads down working to solve big problems. Ideas come from everywhere across the business; we’re run on feedback - from the internal team, to couriers, customers and partners.
Apply now !
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