Customer Service Aftersales Lead - Warranty Focus

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  • Hi everyone,

    I'm new to the forum but will probably be quite active! I work for Brompton in Greenford, West London and we are going to be hiring about 160 new positions across the next 12 months. We're currently strengthening across the whole business but I'm particularly keen to here from people with experience in either logistics or customer service that would be open to becoming our warranty lead.

    There is a specific job specification via our website but cutting through all of that we really seek someone that understands logistics and parts availability that would like to own the value chain of our warranty and after sales. It's a great role for someone that is in a logistics position now that is looking for some ownership and a chance to join one of the very few British Manufacturers still making Bikes in the UK.­r-service-aftersales-lead-warranty-focus­

    This position would be paying circa £28,000 which depends on qualifications and experience!

    If you would like more information you can reach out to me directly on here or add me on linkedin!


    Huge discount on your very own Brompton (family and friends get discount too)
    Employee discounts, available for more than 400 different brands. (fashion, groceries and food, electronics, health and beauty etc.)
    Workplace Pension Scheme, Flexible Working, Cycle to Work Scheme to name just a few...

    Position to thrive. Whether you are early in your career or an experienced professional, Brompton provides you with everything you need to excel in your job and for personal growth. You will be actively encouraged to increase your skillset and to attend Employee assistance program.

    Birthday Breakfast, Family Fun Days, Christmas Parties, London to Brighton Bike Rides, Charity Raffles, Volunteering with the local community all go towards creating a working environment that is fun and enriching

    9 day fortnight working pattern.

  • It might be a good idea to get them to add a salary figure to the job ad. Or at least salary range.

    It would help candidates assess whether the role is something they’d want to put energy towards pursuing :)

  • Thanks Lazy, have amended now to include that!

  • Be good to add any job perks, cycle2work scheme or similar

  • a chance to join one of the very few British Manufacturers still making Bikes in the UK

    @amey ‘ARE brompton’?

  • Hi Tijmen,

    We only manufacture at our Greenford HQ in UB6 London. If it would interest you I'll take some pics when I'm in the office tomorrow!

  • £40k kitchens as a perk?

  • I believe you 100%. It's just that user amey is a proud, poppy wearing Briton who'd be happy to hear this.

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Customer Service Aftersales Lead - Warranty Focus

Posted by Avatar for Sprocket_1981 @Sprocket_1981