Internet problems for Virgin Media customers

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  • Not sure why it's just VM, I know they've been having trouble with connectivity in general, but it seems that they have specific connection problems to the hosting facility in which LFGSS is.

    The net result of this is that Virgin Media users are experiencing large numbers of connections being dropped.

    This surfaces as what appears to be errors with LFGSS, it looks like I'm not sending you web pages.

    I spent late last night and a couple of hours this morning working on my side of things, but there doesn't seem to be anything wrong. When I finally noticed that people were complaining about Virgin Media a lightbulb went on, "Ah, I'm on Virgin". So I tried on Vodafone, which should be slower than my broadband, and every page worked every time, pretty quickly.

    So it really is just Virgin Media. And I can only hope they will get their shit together soon.

    I've contacted my hosting company to let them know so that they chase from their end, but will need some help.

    If anyone is on a Linux system, and currently on Virgin Media (i.e. working from home or something). Could you please install MTR ( http://www.bitwizard.nl/mtr/ ). On Ubuntu this is no more than "sudo apt-get install mtr".

    What I want is the output of "mtr --report http://www.lfgss.com".

    Thanks

  • My mate is on virgin and he didn't have net for about 3days he got pissed and called them up saying that he's going leave virgin (he wanted to go with TalkTalk) but then they gave him a cheaper deal than what he's paying for and the next day a "technician" came and installed a new router for him. So I'm guessing it wasn't just him who was having problems with the Virgin net.

  • Not sure why it's just VM, I know they've been having trouble with connectivity in general, but it seems that they have specific connection problems to the hosting facility in which LFGSS is.

    The net result of this is that Virgin Media users are experiencing large numbers of connections being dropped.

    This surfaces as what appears to be errors with LFGSS, it looks like I'm not sending you web pages.

    I spent late last night and a couple of hours this morning working on my side of things, but there doesn't seem to be anything wrong. When I finally noticed that people were complaining about Virgin Media a lightbulb went on, "Ah, I'm on Virgin". So I tried on Vodafone, which should be slower than my broadband, and every page worked every time, pretty quickly.

    So it really is just Virgin Media. And I can only hope they will get their shit together soon.

    I've contacted my hosting company to let them know so that they chase from their end, but will need some help.

    If anyone is on a Linux system, and currently on Virgin Media (i.e. working from home or something). Could you please install MTR ( http://www.bitwizard.nl/mtr/ ). On Ubuntu this is no more than "sudo apt-get install mtr".

    What I want is the output of "mtr --report http://www.lfgss.com".

    Thanks

    Using Ubuntu and Virgin, but not at home at the moment. I'll give that a shot later.

  • Mine went down yesterday until about 8pm, then came back on.

  • Don't worry they have spent their money on getting Usain Bolt to front a big ad campaign so I'm sure it will all be ok soon

  • Think Virgin are having DNS issues - I'm in Bristol, on Virgin too and had loads of problems last night - wasn't just lfgss.com - my site also appeared to be down, as were others - but only intermittently

  • Since getting a deisre s a couple of weeks ago, when I connect my phone to my wireless at home it seems to cause it to drop out, meaning i need to go upstairs and reset the router. Is it possible that this is a problem with virgin just timed conveniently with the arrival of the phone, or could my phone be crashing my wifi?

  • I am on virgin media. Last night from 6-9 I couldnt get on to the forum or my university blackboard site. everything else worked fine. Damn you Branson

  • https://my.virginmedia.com/faults/servicĀ­e-status looks like they have acknowledged they have a problem at least... (well it does when I put my postcode in anyway)

  • National status: https://national.virginmedia.com/serviceĀ­-announcements/status

    They acknowledge downtime yesterday, but state that it's all good now. Which is a crock of horseshit.

  • It was flaky from 7-8pm last night, but working perfectly before/after then and since for me.

  • As a side effect of me trying to fix this at my end (and failing for those who are affected by it), I have managed to make a few things faster.

    SSL is faster after the first request.

    Anything cached (stylesheets, etc) are now much faster out of my system.

    The result according to the stats this morning is about 15% speed improvement on average for those on SSL, and about 10% improvement for those on http://

    Lovely side effects.

  • Probably too late now, but anyways, here you go.

  • Yup, too late.

    The 10% loss at node 11 just shows that one server doesn't have ICMP exposed, because all subsequent messages got through. Basically your connection is great.

    Love that your machine is called 'Love'.

  • Is it a feature of Unbuntu that your trash can is massive?

  • :d

  • Is it a feature of Unbuntu that your trash can is massive?

    Yeah, it means you can fit more in...

  • Can anyone with proper Internet check whether virgin media has crashed again. No cable and my virgin media tv box led display is flashing the word 'cunt'

  • Works fine from here.

  • Must be north London (again) or someone's cut my cable.

  • Im on virgin broadband right now, it's fine in Pottaz Brah

  • Finsbury park is a-ok

  • Am in finsbury park . Just called virgin who said there is a "suspected area fault " whatever that means. Must be to do with Abu katada

  • Hmm. Just spotted this thread. Getting 50 meg connection installed tomorrow.

    Anyone on the Acton exchange have problems?

  • I'm on 50MB and may well be on that network, it's fine.

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Internet problems for Virgin Media customers

Posted by Avatar for Velocio @Velocio

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