Bikes on trains in the UK

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  • FYI, bike reservation tickets can be collected from TfL machines

  • Anyone used the new Merseyrail trains and can comment on bike provision?
    https://www.londonreconnections.com/2023­/new-merseyrail-train-runs-135km-on-batt­ery-liverpoolbusiness/

  • Anyone used the new Merseyrail trains

    No.

  • dbr

    FYI, bike reservation tickets can be collected from TfL machines

    pretty sure I have had experiences where that didn't work - a hell of a job to sort.
    Outside London also recently had a failure to print out the reserved bike tickets.
    Both instances were with West Coast - first time Virgin, second Avanti.
    These days I tend to book the whole thing at a station ticket office so I have everything in my mitts and last thing I knew this couldn't be a TFL station.
    Once through the hoops, West Coast and a bike are a great way to travel though.

  • Squaredisk in reply to @damitamit

    Maybe use the Avanti app, it has cycle reservation option, I use it for other companies not just their network. Might make refund tricky, but they all do their best to screw you on that anyway.

    Avanti to their credit are very good on refunds these days - at least via web page.
    All very easy - over Christmas I got half a fare back because of a +30 mins delay, and not too long before that 100 per cent back as over an hour. The process is very easy and they give you a quick decision and then pay to BACS if that is what you want - none of that old "rail voucher" nonsense. I would always pay for tickets with them using a credit card, plus take digital pics of tickets pre travel so you definitely have them. They need pics of them.

    • at least via web page.

    Yeah the one issue I had recently with them was visiting the Avanti ticket desk in person and they simply said that online refunds had to be done online and they couldn't do anything to help 🙃

  • Yeah the one issue I had recently with them was visiting the Avanti ticket desk in person and they simply said that online refunds had to be done online and they couldn't do anything to help 🙃

    My last tickets were bought at the ticket desk at euston due to my doubts about the bike booking system (see other thread) but I paid with a credit card and got the refund sorted online to my bank. Meant that my journey plus loaded bike London to the north cost me just a tenner. In truth I don't mind much if my trips with them are a bit delayed - 50 per cent or 100 per cent back is a result. I don't do trips where their screw-up could cause issues with a connecting train from another company as on an economy ticket I could totally lose that second ticket. I cycle to my destination at the other end.

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Bikes on trains in the UK

Posted by Avatar for BikerDude24 @BikerDude24

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