Orange PAYG frustration

Posted on
  • I need to register a new debit card with Orange but when I call 450 there's no option to do so. Their web site is as much use as a chocolate fire guard. Any ideas?

  • Will I'm pretty sure I had to speak to one of their operators. Try 150.

  • Thanks; just tried that. Got three beeps and a dead line. Perhaps they're having an early night?

  • Do it online?

  • Hmmm, maybe they changed that number? Try ringing 450?

  • You're not the only one having trouble..
    http://www.rllmukforum.com/index.php?showtopic=83172

  • Do it online?

    I need to register a new debit card with Orange but when I call 450 there's no option to do so. Their web site is as much use as a chocolate fire guard. Any ideas?

    Tried that, when I did call a number it was automated and they wanted a four digit security code; if I ever had one it's long gone.
    why is life so bloody complicated?

  • I've just got a new card.. I'll be killing a small minority group soon as all my bill payments fail..

    Move to O2 :)

  • Google tells me you should call pay as you go registrations on 0800 079 0006, get a new security code and then do it through the 450 number. Probably won't work, mind.

  • Nope, didn't work but thanks anyway Tric.

    and Hippy; I hope you've saved some money for batteries?

  • Fuck.

    Camera batteries, nimh light batts, coffee, new gloves, new tyres..

  • Well; here's how you do it. Beyond belief but true; as you go through the automated menus just keep saying "Help me, Help me". Eventually the system gets frustrated and puts you through to an operator.

  • Whenever I get into one of those robot answering mazes I just start pressing #, like this:

    ####################################################

    Normally it capitulates and lets me speak to a real person. I mean, I'd consider answering all the questions if the person you get through to eventually ever has any clue what you're calling about or who you are...

    Also:

    http://www.gethuman.com/uk/

  • ha ha !

    yes the old # trick. works like a treat.

  • Hah - I've been meaning to sort this out since I changed my debit card almost two years ago! I still just top up at cashpoints, which is a nuisance.

  • Post a reply
    • Bold
    • Italics
    • Link
    • Image
    • List
    • Quote
    • code
    • Preview
About

Orange PAYG frustration

Posted by Avatar for deleted @deleted

Actions