Evans Cycles

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  • When we gonna start seeing Asda discounts on Rapha

  • I hope Ribble isn't planning in following the 'stack it high, sell it cheap' model...

    That’s always been the case, Trek managed it well (bigger trade margin for shop).

  • Twenty emails…

    Twenty one emails…

  • Trek are actually going on a fairly aggressive expansion plan over the next few years, slowly removing the larger wholesale accounts but maintaining relationships with the smaller independent stockists

  • I've still got nothing........... :(

  • I'll say the opposite...

  • Seeing their TrustPilot review, I doubt you’d get anything soon.

  • In a miraculous twist I went to a local ‘dealer’ who submitted my claim yesterday morning. By lunch I had confirmation of a warranty replacement rear triangle that’ll be shipped Monday.

    Now imagine if that’d happened 4 weeks ago when I contacted Evans with all of the details…

  • Evans don’t have mechanic anymore (as far as I know), they’re completely downsized to the bare minimum.

    We have a chap who got a fork replaced under warranty from Evans, they didn’t fit the crown race on and the bike almost got damaged riding with the fork pressing against the headtube.

    Easily sorted and cost a smite over £60, but it’s such a rookie mistake, unless you’re not a mechanic.

  • I have an 18.99£ credit note for evans I'm selling for 13£ if anyone's interested?

    https://www.lfgss.com/conversations/3681­86/#comment16189873

    Cheers!

  • Had a frame in the Wimbledon branch for 3 weeks waiting for a mechanic to remember to look at it. Not only did they not have a mechanic in but they were also unable to order anything in. Bike shop that was unable to source any 1 1/8 headsets.

    Horrendous customer service to boot. Will not be using them for anything but buying something off the shelf.

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Evans Cycles

Posted by Avatar for Shannonball @Shannonball

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