You are reading a single comment by @mclemson1 and its replies. Click here to read the full conversation.
  • Hi everyone! First of all, thanks for all being so helpful, thought I'd give you an update! I went back to the shop yesterday, and they said they could find a good replacement and then fit the headset.

    When I went back, they instead had just fitted the broken crown race and overtightened the top lockring (as the steerer hadn't been cut down, was going to do that this weekend), knocking out the rubber sealing to the point where it can't be stuck back in. when I pointed this out - obviously highly politely and eloquently, whilst remaining really calm - they said they could replace it at trade price, and that I should come back the next day as they were closing.

    When I went back today the manager had no memory of this conversation and said that he had no obligation to do anything - which, technically, he didn't as I didn't pay to get the crown race installed initially.

    I've just decided to bite the bullet and buy a new headset, and just plan on using the rest of it for parts. That said, thanks everyone for the offers of crown races and everything, you've all been really useful.

About

Avatar for mclemson1 @mclemson1 started