I can imagine the conversations that go on in their workshop...
"snail we've had another complaint from a customer, apparently you fitted some marathon plus tyres to their bike and then sent them on their way with 40 psi in the tyres, why was that?"
"they were rock solid when they left here, I even used my thumb on them as well as giving them a bit of a kick with my foot, they're probably using a wholly inaccurate method to check the pressure like a guage or something"
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