Rapha repaired free of charge a pair of bib shorts I bought from the sample sale in summer after I ripped them in a crash the first time I used them.
They may have been swayed by my sob story, but by British standards their customer service is exceptionally good IMO.
@nankatsu started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported exclusively by donations. Consider donating a small amount regularly.
Rapha repaired free of charge a pair of bib shorts I bought from the sample sale in summer after I ripped them in a crash the first time I used them.
They may have been swayed by my sob story, but by British standards their customer service is exceptionally good IMO.