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@the-quiet-amercian
In my experience with bike shops in general (USA and in London) were quite patronising towards me for being a woman and a bit clueless about some things. In fact they did such a poor job looking over one of my bikes that it was unsafe. It's like car mechanics, if you don't know about your machine they just take advantage and your money. That's why I have been teaching myself and taking care of my own bikes now and have found a real love for it, so in some way I should thank those guys for being such jerks!