Sold a pair of rims on June 7th and shipped them to Sweden on the 9th. Two weeks later the item hadn't arrived so the buyer asked what was up.
I sent photos of the receipt and the boxed item with postage attached sitting in the post office, and also mentioned the UK mail strikes. Item wasn't tracked because buyer didn't pay extra for insurance.
So he was ok for another few weeks, although post from London to Sweden should take just a few days.
Nearing the 45 day limit for initiating disputes, and still no sign of the rims I contacted eBay and PayPal and explained the situation and that I had receipt and pics proving the item was shipped, and asked where would they stand if the buyer disputed the sale.
The response was that they almost always side with the buyer. Saying if you purchased something from a shop and it was never delivered you'd want your money back. So even with proof of postage the buyer always wins. That's their stance.
The buyer never opened a dispute but if they did PayPal would have immediately yanked the funds from my account.
A Royal Mail lost package claim was filed 3 weeks ago and I'm still waiting...
I just found out that the item finally arrived in Sweden yesterday, a full 10 weeks after shipping.
Being an eBay seller now sucks, PayPal sucks, and the Royal Mail strikes suck.
Sold a pair of rims on June 7th and shipped them to Sweden on the 9th. Two weeks later the item hadn't arrived so the buyer asked what was up.
I sent photos of the receipt and the boxed item with postage attached sitting in the post office, and also mentioned the UK mail strikes. Item wasn't tracked because buyer didn't pay extra for insurance.
So he was ok for another few weeks, although post from London to Sweden should take just a few days.
Nearing the 45 day limit for initiating disputes, and still no sign of the rims I contacted eBay and PayPal and explained the situation and that I had receipt and pics proving the item was shipped, and asked where would they stand if the buyer disputed the sale.
The response was that they almost always side with the buyer. Saying if you purchased something from a shop and it was never delivered you'd want your money back. So even with proof of postage the buyer always wins. That's their stance.
The buyer never opened a dispute but if they did PayPal would have immediately yanked the funds from my account.
A Royal Mail lost package claim was filed 3 weeks ago and I'm still waiting...
I just found out that the item finally arrived in Sweden yesterday, a full 10 weeks after shipping.
Being an eBay seller now sucks, PayPal sucks, and the Royal Mail strikes suck.