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I don’t think I’ll ever understand how mechanics at brand name aren’t as good as mechanics at local.
Chalfie-
As @lynx said it's all about the upsell, and Main Dealers are heading that way too.
When I left BMW main dealer in 2019 I said to the manager the techs you are employing now are all 'No fault found, pads & discs all round' :(
Fixedwheelnut
I would never trust Kwik- Fit with alignment. A work colleague changed a ball joint and track rod end last year, counted the turns off and on etc and it drove OK steering wheel slightly off so he took it to Kwik fit for a tyre and had alignment, they couldn't give him a print out as printer wasn't working :(
Driving home it was all over the place, they insisted it was set up fine and there was something worn on his car :(
I had a quick look at work and you could see by eye that it was 'toe out' way too far so we set it up by eye and string so it was driveable. He got his money back from Kwik Fit and had the tracking done properly at a local garage. Absolute con artists in my opinion.