-
My lbs have told me they can't compete by price with the major online retailers
This is true, CRC/Wiggle was selling at close to cost + VAT.
b) I'll get it quicker than they can
Rather strange as most major suppliers have next day delivery.
That said though, I'll rather hand my cash to a brick and mortar than a faceless online shop. There's something rather comforting speaking to actual humans rather than a chatbot!
Yes, I've been ordering online too but that's usually for a particular part of there's budget constraints.
-
Same.
I buy online and do most stuff myself. When it's a full build or substantial groupset swap I'll take it to a shop because ain't nobody got time for that. If a shop got pissy with me for buying it online it would either make me go elsewhere or do it myself, both of which lose them money.
This time around I got some cheap Di2 and I'm going to get Scherrit to swap the SRAM off the Crux for me. He's doing two sets of midfoot shoes as well so he's got some fitting money coming too. When I've taken stuff to Woolsey's it's often been a combination of using parts I've got or an old bike and some new parts they order so there's still some meat on the bone for the shops.
andyp
hippy
Nah, bad etiquette unless you know the shop well and it's not available.
Do: Bring cookies, bread, baked goods, beers etc. Keep them sweet.
Don't: Say how much less you got the groupset for, that's the main reason why bike shops fold.