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I wonder what their reasoning behind different prices relative to service is? I'm in the south west now so expect some kind of rural premium but I don't feel 75 represents good value for a constantly interrupted 200mb internet-only service (or it wouldn't if there was literally any alternative that served my street). Are there lots of alternative suppliers near you?
CYOA-
I think it is just whatever you can argue out of them. My bills have a headline price of something like £140 and then a variety of discounts to bring it down.
I generally refuse to engage with the person at the call centre because what they offer is crap, say I'm leaving and then within a couple of days someone calls and offers a good deal (usually along what new customers get but a little cheaper).
Up until a few weeks ago Virgin were the only high speed option in my area.
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I was paying £64 a month just for the internet before ‘leaving’ then immediately signing up as a new customer with an 18 month deal. At which point I’ll do the same…
aggi
Soul
Same as you. Gigabit fibre (actual speed), two boxes and all sport, movies etc inc BT Sport. £60 a month.
No issue with Virgin at all.