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Sorry @edscoble, I should've been clearer. No-one reasonably wants to pay the £60 to chat about their wheel rebuild and get the components together, then another £60 for us to build it (plus parts). Interested in your thoughts on this. Obviously for experienced wheelbuilders with their own spoke threading, loads of blanks and all the experience knowing which rim is going to be the go to for all circumstances this will take a bit less time, but it's fair that a customer might want to basically chat about things for an hour in total.
We are actually tossing up what to do about VAT thresholds etc as bumping up against the end of the flat rate scheme, so it might make more sense to actually be a bit quieter. Are there other examples of VAT exempt things? I've actually had a look at the rules and it seems that there is very little given a VAT exemption. Funnily enough ship repair and aircraft repair is exempt, so presumably if we put wings or a hull on bikes it would be 0% rated?
ItsHuddo-
Our wheelbuild is £120, as nowadays it’s not that profitable with high quality ready-made wheeks already exist that cheaper than a standard 32 holes hybrid wheels build.
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I'm pretty sure that I've never spent an hour chatting to a bike shop person about anything (in one go). And I've bought a lot of stuff from bike shops.
But then, i'm not very talkative.
I think my PB might have been about 20 mins in Hub Velo trying to explain that Charge had built a bike with uniquely inconvenient chainline and axle spacing for a ss or fg bike. Tbf, that was in the context of a wheel built request.
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BTW, I make sure not to spend an hour talking to a customer, as that’s an hour worth of work disappearing down the drain.
edscoble
ChasnotRobert
Except this is what we should be charging minimum.
The biggest issues is that the motoring industries et all have a much better standing than a bicycle shop.
It would be great if bike shop are exempt from VAT (in labour), as it’s a benefit to the environment and people’s health
(For what it’s worth, our workshop still getting the same level of customers after sticking to the £60/hour servicing).