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  • Why didn't they return it, not safe to send?

    Mine has now been marked as received slightly outside of the 14 day period that they are meant to be sent back in although it was delivered in the 14 days according to Royal Mail so we shall see what happens there. The high trade-in values did make me dubious and nothing yet has alleviated that.

  • I think the 14 days limit only applies to the price quotation they gave, not as a limit to accept the phone at all.

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