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My trade in was also a disappointment. £102-£137 estimate. Swollen battery found on inspection. £0 credit and no return of device.
There was no outward sign of a swollen battery but it was a piece of crap so I guess it's possible. Potentially a very effective scam by the company that does the trade in inspection though. Impossible to prove otherwise and you can't get the device back. I'd have been better off selling it for repairs on eBay.
Fyoosh-
Why didn't they return it, not safe to send?
Mine has now been marked as received slightly outside of the 14 day period that they are meant to be sent back in although it was delivered in the 14 days according to Royal Mail so we shall see what happens there. The high trade-in values did make me dubious and nothing yet has alleviated that.
aggi
FFS my trade in has been rejected because factory reset was done via the fastboot menu and not in system settings menu.
Joy.
Had it confirmed from Google customer service that is it and you can't re-send it in.