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No the error codes came up quite early, but it's been so much back and forth they're now two months down the line.
Annoyingly the car seems absolutely fine otherwise - it's just not operating as a hybrid. Understandably they don't want to fork out for a new hybrid battery something they just bought.
hugo7-
it's just not operating as a hybrid.
So car is not as described/sold. Attempts have been made at repair.
So get advice from citizens advice then.
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Ah, well - easy to say this of course, but they should have given it back as not fit for purpose within the first 30 days. The battery pack will be, I suspect (assumption!) more expensive to replace than the value of the car, hence the dealers reticence in the "actually fixing stuff" department.
I'd refer to the initial date when the problem was communicated and use that as "this was well within the first 30 days and therefore we are returning the car", see what the dealer says.
lynx
Dammit
If the codes have only just come up and your friend is two months into ownership then I suspect it’s going to be very hard to get a satisfactory conclusion.
Rejecting the vehicle for a full refund is probably the goal here, and will be what the dealer will strive to avoid whilst spending as little as possible to make your friend go away.