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You could make a formal complaint and say your next step is to get in touch with the legal ombudsperson. That might wake them up a bit.
Sharkstar-
Yeah that's basically what I did this morning although didn't go as far as mentioning the ombudsperson. Funnily enough, I got an email from my solicitor (without all the partners on copy, mind) a couple of hours later. Have responded with more questions - we'll see how long it takes for a response this time.
jackincaves
Getting incredibly fed up with our solicitor, who's handling the sale of our Shared Ownership flat and purchase of another place. Impossible to get in contact with anyone by email or phone, and on the rare occasions we do speak to them, it's normally just for them to tell us the likes of "oh I don't know about that. Maybe you could ask the vendor directly?"
We're already quite far along in the process. Is it possible/advisable to change solicitor at this point? We're obviously working towards the stamp duty deadline in March so even if it was to cost us a bit more money now, if it saved us ~£15k by meaning we actually complete on time then I wouldn't care. I just don't know if changing solicitor would delay the transaction even more, or add in other complications?