• DHL guy just tried to deliver it, my girlfriend was home and tried to refuse it, which is what YT asked us to do, but the delivery guy couldn't understand what she meant as his English wasn't up to it.

    She chased him out to his van after he'd walked off and got him to take the parcel back, but who knows what he's going to do with it now.

    The tracking still shows that the parcel was delivered on Wednesday, and DHL customer services have said it will be 3-5 days before they get back to me with what's happened to the parcel.

    I asked what happens if the driver sells the bike on eBay, given that the tracking shows it was delivered on Wednesday and they said they didn't know.

  • When we have to refuse a package that was damaged, the driver (DPD) have no ideas that we can refuse it in order to get it send back to the distributor.

    I geniunely believe they’re very poorly treated and honestly not surprise he tried to walk away.

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