CTUK's demise was largely due to its instructor 'burden' in that as a worker's cooperative it paid its instructors well, offered proper contracts, holiday and sick pay and 3 CPD training days and mentoring support.
All this should be standard for all companies though some more recent companies felt offering gig economy condition was the way to win tenders, especially when borough and TfL tenders weighted Price of delivery quality.
TfL could influence this by ensuring the quality weighting is high and CPD/QA requirements were built into the tender
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