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Sometimes (quite often) longer (distance) routes are faster though. But if they issued a refund I guess they can see it was likely dodgy.
hippy-
Definitely yeah - though this one is a journey i’ve done loads of times (to my in-laws’) and last night was twice as long in duration as it needed to be, at a time when the roads are all empty.
In hindsight i should’ve called out the driver when we started obviously going in the wrong direction (red dots are the way I (and google, uber, and my in-laws) would have expected).
hvsds
At 2 o’clock this morning i learned about the practice of ‘longhauling’ first hand, whereby an Uber driver takes you on a needlessly long route to increase their fare.
I think the driver thought i was a tourist and didn’t know where I was going (it was an airport trip) - and took an indirect route twice as long subsequently costing twice as much.
Managed to get a refund fairly quickly as Uber seem to know this is a problem - but something to watch out for.