So, it seems royal mail have a specific address for reporting vehicle incidents. Not sure if I should do that or if I should go directly for a lawyer.
That bike had huge sentimental value (plus a lot of actual value) and my long weekend away cycling just got stuffed.
Exhaust their official procedure first, document everything, and escalate if that's not satisfactory. The company should realise that paying for a replacement bike will be cheaper than engaging in a dragged-out adversarial process.
Have yourself checked out properly. All too often people walk away from a crash thinking they're fine when they're not. If you need compensation for injuries, too, it may be necessary to find a lawyer.
@Oliver Schick started
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