• The bus company claimed they couldn’t give me a copy of the CCTV as it has other individuals in it. Therefore it would breach the Data Protection Act.

    The ICO advise me that they have to pixelate/remove anyone else’s data in order to fulfil my subject access request for the footage.

    I replied to their email explaining this and I’ve had no response. So now I’ve made a formal complaint with ICO.

  • Just got an email today they are working on blurring the faces of other individuals and will be sending a copy the CCTV footage when they are done.

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