I wouldn't worry about the thread issue. I was just surprised that nobody had replied to you and suggested the other one as I think more people look at it.
The highway authority should be TfL, then. I'm not sure that witnesses help much with pothole claims, so I doubt it's an issue that you didn't get their details.
Hope you're not left out of pocket as a result.
Oh, and there's also a potholes thread:
Thanks Oliver. Yes I was surprised no one answered. Oh well you did :)
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