Bad traders

I have bought and sold a fair bit of stuff on here and always had a good experience. It pains me that I have to contribute to this thread but I would like to add @Kluens to the bad traders list.

Bought a Revelate Tangle framebag from him ; https://www.lfgss.com/conversations/333295/#comment14716115.

Bag arrived quick and communication was good. Unfortunately all the downtube/seat-tube straps have all been cut shorter and now there is not enough length to get them around some of the tubes on my bike.
The bag itself is a perfect fit on my frame, so its not as if I have bought the wrong size. It would be a good fit if the straps hadn't been cut. None of this was mentioned in the sales thread.
I sent seller photos of the shortened straps and a refund request. Which he refused. Now he has gone quiet...

Seller's initial reply;

"...I wasn’t aware as they’ve been that length since it came to me, I
trimmed the top Velcro to a curve as the corner used to rub on my
inner thigh, this in no way has effected its use.

(this also wasn't mentioned in the sale thread, but as he said, it doesnt affect its use.)

If you pop on my Instagram (@kluens) you can see the bag has been used
on two bikes by myself without any issue.

(nice one, the bag fits your bike with the straps cut down. Shame I didnt buy the bag to fit on your bike...)

From the cleaness of the ends the straps look to have been trimmed not
snapped. You can see on the straps where I had Glue Dots holding the
loose ends down. The item was sold as ‘used’ and as far as I’m
concerned the description is accurate and it was sold as seen. The bag
not fitting your frame is not my responsibility.

(the bag would fit my frame just fine if it hadn't been tampered with)

You got the bag for a good price I’m sure you’ll have no problem
moving it on to someone who’s bike it will fit."

(Lucky me. I now have a customized bag to shift. If anyone wants a bag that fits on @Kluens bike, give me a shout)

Now i either sell it on with an honest description of the bag, or try and repair it. Any bag makers still on the forum?

Paypal goods and services from now on it seems...