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The things is, that's just one anecdote, so I wouldn't put too much weight on it (unlike avoiding any Audis with factory tow bars... badum-tish).
In fairness I'm sure one of the big issues of the whole saga was BMW France and BMW UK arguing over what costs to split, and how. Overall they are happy with it over all.
hugo7
I do have a solitary advantage over the chaps in your anecdote