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I think trying to have the turbo connected to zwift and your phone at the same time might confuse it?
My Tacx Vortex TDF version (it's just yellow) calibrates fine. I just tried again now to check, Tyre PSI is 90, jumped on and span up to 30km/h when prompted and it was already calibrated to nearly bang in the middle but well within the central green section.
Cazakstan
Does no one else find the app flakey for calibrating? Not sure if it is because I have it connected to zwift at the same time and would be better only connected to my phone?