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It's pretty crap. If you look at the forum for the app the mods keep saying a big update is imminent, after Christmas they said. There's a wish list thread which if they can address even 50% of it'll be a much better user experience.
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I think trying to have the turbo connected to zwift and your phone at the same time might confuse it?
My Tacx Vortex TDF version (it's just yellow) calibrates fine. I just tried again now to check, Tyre PSI is 90, jumped on and span up to 30km/h when prompted and it was already calibrated to nearly bang in the middle but well within the central green section.
mrJL
Cazakstan
@greentricky
Does no one else find the app flakey for calibrating? Not sure if it is because I have it connected to zwift at the same time and would be better only connected to my phone?