Nah, Chain Reaction, who I ordered it from, couldn't find the fault (I would be surprised if they actually bothered to put a bike on it), so they sent it back to Tacx for them to check just before Christmas. I don't expect to hear back from them until the new year. I hope they just accept the fault, especially as mine was a very early unit (no. 368).
Wankers... did find myself on the chain reaction website but felt like I'd be in better hands with sigma sport.
That Facebook group you linked seems to suggest that replacements are quite swift outside of the Christmas period so I'm sure you'll hear soon.
Nah, Chain Reaction, who I ordered it from, couldn't find the fault (I would be surprised if they actually bothered to put a bike on it), so they sent it back to Tacx for them to check just before Christmas. I don't expect to hear back from them until the new year. I hope they just accept the fault, especially as mine was a very early unit (no. 368).