BEWARE - This IS looking like standard practice... Tubs purchased at 8.30 a.m. and order confirmed as shipped at 8.54 a.m.
Thought strange as who ships within 25 minutes and after near a week with no item and an upcoming track session e-mailed to ask for the tracking number.
Automated 24 hr response which they did not respond to but had plenty of time to share bollox on their Facebook page all day... Sent a stronger e-mail after 24 hrs and given a tracking number that drew blank and told item will arrive soon?
E-mailed for a refund as tyres now urgent and wanted to go elsewhere (plus warning signs were now going of) and told I would have to wait 14 days to get my money back and that the item will surely arrive before then.
Basically, I believe the item was never in stock and they wing it being a company hiding behind a web-site and spouting as friends to the track community.
Some will get lucky with these %&^&%$£$ and others like myself will waste time and effort I will never get back or be rewarded for as I don't need random gloves for compensation.
Customer service and social media are likely not to be done by the same team, but yes you're right, that company simply take your money and then order item from distributors, unless they have it in stock.
BEWARE - This IS looking like standard practice... Tubs purchased at 8.30 a.m. and order confirmed as shipped at 8.54 a.m.
Thought strange as who ships within 25 minutes and after near a week with no item and an upcoming track session e-mailed to ask for the tracking number.
Automated 24 hr response which they did not respond to but had plenty of time to share bollox on their Facebook page all day... Sent a stronger e-mail after 24 hrs and given a tracking number that drew blank and told item will arrive soon?
E-mailed for a refund as tyres now urgent and wanted to go elsewhere (plus warning signs were now going of) and told I would have to wait 14 days to get my money back and that the item will surely arrive before then.
Basically, I believe the item was never in stock and they wing it being a company hiding behind a web-site and spouting as friends to the track community.
Some will get lucky with these %&^&%$£$ and others like myself will waste time and effort I will never get back or be rewarded for as I don't need random gloves for compensation.