How frustrating. Still hopefully it can be resolved once it gets back to the UK. At least he's managed to keep things working for the time being. Maybe we have a triumvirate of bike breakers, with @HoKe doing the honors for track bikes, Laner for bikes on tour and @IR for everything else
Yes, the work came with a warranty- which is one of the reasons we used the sub-contractor. Which doesn't help Laner at this point, of course.