You are reading a single comment by @Esquire and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@Esquire
^Cheers @dvorkbod and @M_V - very helpful.
It appears that ebay only have the 'return item' option now where you will have to set out the gripe mentioning significantly not as described - I recall sometime back it did have 'not as described' as an option itself.
I spoke to ebay CS yesterday who advised to do a 'return item' and the seller can choose to give a 'partial refund' or 'full refund' after return of the item. If I do this, clearly the seller will opt for refund. This is another get out for sellers to have their item returned if it is sold undervalue.
The alternative option is to open a dispute via Paypal as it does have a 'not as described' option. I will not mention I want a partial refund (even though it suggests I put down how best I would like it to be resolved). See how it goes…