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  • In terms of your rights, you should be able to get your money back for the work done, as they didn't do as promised per se. And if the cog is unused there shouldn't be an issue with that. If it were me, I'd go in and talk to them nicely- there's a problem with the cog size, you only picked up on it when you got back, the cog is unused, could they change it please to one that's the right size. It's an easy mistake to make.

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