Anybody got any experience of taking sports equipment on Swiss Air?
We want to take one kit bag with two pairs of snow shoes, two pairs of crampons, ice axes, poles and a few other bits and bobs. Their web site does specifically say that there is excess to be paid for mountaineering gear but when I spoke to their service centre they said that because there would be snowshoes in the bag we could classify it as snow sports equipment and it would be transported for free.
Their web site says one thing and the customer service centre says another. I suppose we could just take a printout of the email from customer services.